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Welcome to Design Lion's Customer Support Center!


If you are new to designlion.com or an existing customer, we're here to help. Find the answers you need in our Knowledge Base and feel free to leave your ideas, feedback, and suggestions.

If you are unable to find the answer your are looking for, please contact us by clicking Contact Customer Support (on the right side of this page), or try our feature.

Monday-Friday 9am-5pm EST

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Knowledge Base

  1. New Customer Questions →

    1. What are cookies, and how do I enable them?
    2. How do I create a Design Lion account?
    3. 7 tips for choosing a password
    4. How do I sign in?
    5. Emails from Design Lion

  2. My Account →

    1. I forgot my customer number
    2. I forgot my password
    3. How do I change my account profile?
    4. Why do I have to enter my customer number every time I click 'my account'?
    5. Where can I find my invoices?

  3. My Order →

    1. What methods of payment are available?
    2. Secure Payments
    3. My Cart
    4. How do I place an order?
    5. How do I cancel my order?

  4. Design Process →

    1. Design Process: How it works
    2. Creative Brief
    3. How do I get my final design?

  5. Revisions →

    1. What are revisions?
    2. How do I revise (change) my design?
    3. How do I add more revisions to my account?

  6. About Design Lion →

    1. About Design Lion
    2. Privacy Policy
    3. Return Policy
    4. Copyright Policy
    5. Terms & Conditions

  7. Custom Logo Design →

    1. How does Custom Logo Design work?
    2. Will my logo be original?
    3. How many logos do I receive?
    4. Can I request changes to a logo design?
    5. When do I receive my logo?

  8. Custom Business Card Design →

    1. How does Custom Business Card Design work?
    2. Will my business card be original?
    3. How many business card designs do I receive?
    4. Can I request changes to a business card design?
    5. When do I receive my business card design?

  9. Custom Envelope Design →

    1. How does Custom Envelope Design work?
    2. Will my envelope be original?
    3. How many envelope designs do I receive?
    4. Can I request changes to a envelope design?
    5. When do I receive my envelope design?

  10. Custom Letterhead Design →

    1. How does Custom Letterhead Design work?
    2. Will my letterhead be original?
    3. How many letterhead designs do I receive?
    4. Can I request changes to a letterhead design?
    5. When do I receive my letterhead design?

  11. Custom Fax Cover Design →

    1. How does Custom Fax Cover Design work?
    2. Will my fax cover be original?
    3. How many fax cover designs do I receive?
    4. Can I request changes to a fax cover design?
    5. When do I receive my fax cover design?

  12. Custom With Compliments Slip Design →

    1. How does Custom With Compliments Slip Design work?
    2. Will my with compliments slip be original?
    3. How many with compliments slip designs do I receive?
    4. Can I request changes to a with compliments slip design?
    5. When do I receive my with compliments slip design?

  13. Custom Brochure Design →

    1. How does Custom Brochure Design work?
    2. Will my brochure be original?
    3. How many brochure designs do I receive?
    4. Can I request changes to a brochure design?
    5. When do I receive my brochure design?

  14. Custom Flyer Design →

    1. How does Custom Flyer Design work?
    2. Will my flyer be original?
    3. How many flyer designs do I receive?
    4. Can I request changes to a flyer design?
    5. When do I receive my flyer design?

  15. Custom Sales Sheet Design →

    1. How does Custom Sales Sheet Design work?
    2. Will my sales sheet be original?
    3. How many sales sheet designs do I receive?
    4. Can I request changes to a sales sheet design?
    5. When do I receive my sales sheet design?

  16. Custom Presentation Folder Design →

    1. How does Custom Presentation Folder Design work?
    2. Will my presentation folder be original?
    3. How many presentation folder designs do I receive?
    4. Can I request changes to a presentation folder design?
    5. When do I receive my presentation folder design?

  17. Custom Rack Card Design →

    1. How does Custom Rack Card Design work?
    2. Will my rack card be original?
    3. How many rack card designs do I receive?
    4. Can I request changes to a rack card design?
    5. When do I receive my rack card design?

  18. Custom Postcard Design →

    1. How does Custom Postcard Design work?
    2. Will my postcard be original?
    3. How many postcard designs do I receive?
    4. Can I request changes to a postcard design?
    5. When do I receive my postcard design?

  19. Custom Certificate Design →

    1. How does Custom Certificate Design work?
    2. Will my certificate be original?
    3. How many certificate designs do I receive?
    4. Can I request changes to a certificate design?
    5. When do I receive my certificate design?

  20. Custom Poster Design →

    1. How does Custom Poster Design work?
    2. Will my poster be original?
    3. How many poster designs do I receive?
    4. Can I request changes to a poster design?
    5. When do I receive my poster design?

  21. Custom Banner Design →

    1. How does Custom Banner Design work?
    2. Will my banner be original?
    3. How many banner designs do I receive?
    4. Can I request changes to a banner design?
    5. When do I receive my banner design?

  22. Custom Web Banner Ad Design →

    1. How does Custom Web Banner Ad Design work?
    2. Will my web banner ad be original?
    3. How many web banner ads do I receive?
    4. Can I request changes to a web banner ad design?
    5. When do I receive my web banner ad?

  23. Custom Newsletter Design →

    1. How does Custom Newsletter Design work?
    2. Will my newsletter be original?
    3. How many newsletter designs do I receive?
    4. Can I request changes to a newsletter design?
    5. When do I receive my newsletter design?

  24. Email Newsletter Design & Send Service →

    1. How does Email Newsletter Design & Send Service work?
    2. Will my email newsletter be original?
    3. Can I request changes to an email newsletter design?
    4. When do my customers/subscribers receive my email newsletter?
    5. To how many customers/subscribers will my email newsletter be send?

  25. Custom Email Signature Design →

    1. How does Custom Email Signature Design work?
    2. Will my email signature be original?
    3. How many email signatures do I receive?
    4. Can I request changes to a email signature design?
    5. When do I receive my email signature(s)?

  26. Custom Application Icon Design →

    1. How does Custom Application Icon Design work?
    2. Will my application icon be original?
    3. Can I request changes to an application icon design?
    4. When do I receive my application icon(s)?
    5. In what format will I receive my application icon?

  27. Custom Address Bar Icon (Favicon) Design →

    1. How does Custom Address Bar Icon Design work?
    2. Will my address bar icon be original?
    3. How many address bar icons do I receive?
    4. Can I request changes to a address bar icon design?
    5. When do I receive my address bar icon?

  28. All articles →

    1. What are cookies, and how do I enable them?
    2. I forgot my customer number
    3. How does Custom Logo Design work?
    4. Design Process: How it works
    5. How does Custom Business Card Design work?
    157 articles →

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